Terms of Service
Last updated: 2026-03-26
1. Acceptance of Terms
By accessing or using MoldGuide.com, you agree to be bound by these Terms of Service. If you do not agree, do not use this site.
2. Nature of the Service
MoldGuide provides:
- Educational content about mold identification, removal, and prevention
- An AI-powered mold assessment tool to help homeowners evaluate their situation
- A lead referral service connecting homeowners with licensed mold remediation contractors
MoldGuide is not a mold remediation company and does not perform any remediation work. We are an information and referral platform only.
3. Not Professional Advice
The content on this site — including all articles, quiz results, AI chat responses, and calculator outputs — is for educational and informational purposes only. It does not constitute:
- Medical advice or a health diagnosis
- Professional mold inspection or remediation recommendations
- Legal or insurance advice
Always consult a licensed professional before making decisions about mold remediation. Mold situations vary significantly; what worked in one case may not apply to yours.
4. AI-Powered Features
Our AI Mold Advisor and assessment quiz use large language model technology to provide general guidance. AI outputs:
- May contain errors or omissions
- Are not a substitute for in-person professional inspection
- Should not be used to diagnose health conditions
We make no warranty as to the accuracy, completeness, or fitness for purpose of AI-generated responses.
5. Lead Referral Service
When you submit a lead inquiry, your contact information and problem description are shared with one or more licensed mold remediation contractors in your area. By submitting the form, you consent to being contacted by these contractors. MoldGuide does not guarantee any specific outcome, pricing, or service quality from referred contractors.
6. Contractor Accounts
Contractors who sign up via /add-businesses/ agree to: (a) maintain current licensing and insurance; (b) pay for leads as agreed at signup; (c) not resell or redistribute leads to third parties. MoldGuide reserves the right to suspend contractor accounts for non-payment, fraudulent activity, or consumer complaints.
7. Intellectual Property
All content on MoldGuide — including articles, images, tools, and code — is owned by MoldGuide or its licensors. You may not reproduce, republish, or scrape content without written permission.
8. Limitation of Liability
To the maximum extent permitted by law, MoldGuide shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this site or reliance on its content. Our total liability for any claim shall not exceed $100.
9. Governing Law
These terms are governed by the laws of the United States. Any disputes shall be resolved in binding arbitration under JAMS rules, except that either party may seek injunctive relief in a court of competent jurisdiction.
10. Changes to These Terms
We may revise these terms at any time. Continued use of the site after changes constitutes acceptance. Check the "Last updated" date above for the current version.
11. Contact
Questions about these terms: contact us here.