Re-Freshen

A high review count tells you that a contractor has done the work and kept customers satisfied enough to leave feedback, but it doesn't guarantee they're the right fit for your specific situation. What matters more is whether they're properly credentialed and understand what you're dealing with. In Richmond, where older homes (the median was built in 1958) and humid summers create ideal conditions for mold growth, you want someone who knows the local climate and building stock. Re-Freshen has 93 Google reviews at 4.9 stars, which suggests they've handled plenty of jobs here, but that's just a starting point for your decision.

Before you call Re-Freshen or anyone else, ask whether they hold IICRC certification - that's the credential that actually matters in Virginia, since the state doesn't require a specific mold license. Also verify they're licensed as a home improvement contractor with DPOR, as Virginia law requires. A typical mold remediation project in the Richmond area runs somewhere between $1,400 and $4,350, so get a clear estimate in writing before work begins. Once you have quotes from contractors you're considering, ask each one to explain exactly what they'll do and why.